Terms and Conditions
Booking in advance is not always necessary. However, we will only reserve your space if you have done so. Reservations will be confirmed on receipt of 100% of the tour price (unless otherwise stated). Bookings are only recognised if paid in full.
Tour Prices:
The prices listed on the website are valid from 30th March 2021 until 30th March 2022. Tour prices do not include entrance fees, hotels, meals (unless otherwise stated), ferry costs (when needed – guides’ ferry cost to be paid also), or gratuities.
Payment Options:
We accept the following: Paypal payments, bank transfers, and cash and credit card payments in person.
Customer Cancellations:
10% charge for cancellation more than 45 days before tour departure
20% charge for cancellation 30-45 days before tour departure
50% charge for cancellation 15-30 days before tour departure
For cancellation less than 15 days before tour departure, any refund would be solely at our discretion
Customers may also be liable for costs for cancelled accommodations.
Whisky Tours Scotland Cancellations:
If we cancel the tour for any reason, we offer a 100% refund on the tour OR an alternative date agreed by the customer. Refunds may take as long as 30 days to clear depending on the card issuer or bank’s policies.
Please note that a reasonable level of fitness is required for these tours, and Spirit Scotland Tours cannot assume any responsibility for health problems that may result from these tours. Weather-appropriate and suitable performance clothing is advisable; we cannot take responsibility for customers who fail to dress appropriately.
Insurance Policy
We strongly recommend that travellers arrange suitable travel, medical, and cancellation insurance. We cannot accept responsibility for conditions that are outside our control, such as the weather, the closure of visitor attractions, road and traffic issues etc. We reserve the right to alter or cancel our tour itineraries where necessary due to weather conditions, road closures, etc.
Spirit Scotland Tours and the vehicle is insured for passenger and third party claims, as required by law. Although due care is taken, customers’ personal property is carried entirely at their own risk and no responsibility will be accepted for loss or damage thereto. Our guests and customers are urged to ensure they carry adequate and relevant travel, medical, and cancellation insurance. This is an important part of the contract of the tour and must be in place. In the event of client illness, injury, or death, the client must accept responsibility for any medical costs incurred, and Whisky Tours Scotland cannot be liable to refund any part of the tour cost.
Liability Notice
Spirit Scotland does not accept any liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our negligence, in which case our liability is limited to a maximum of the tour cost. Any activities such as walks or visits to attractions are completely at the clients’ own risk. We advise to our best knowledge each tour’s physical, dietary, and clothing requirements, but we can’t make decisions for you.
Spirit Scotland will use all reasonable and legal means to ensure that the tour starts on time and that it reaches its destination on time. The company will not incur any liability whatsoever in the event of any delay due to causes or circumstances beyond its control. The circumstances include weather, roads, traffic, or any other unforeseen circumstance or force majeure.